Some third-party FTP Client software have Explicit Encryption set to enabled by default. TLS/SSL Implicit Encryption uses port 990 For assistance creating Shares, please refer to article Answer ID 10424 How to create a Share on a My Cloud deviceįTP over TLS/SSL often called 'FTP Secure' uses the same protocol like FTP but it is wrapped in an encrypted layer.For assistance creating Users, please refer to article Answer ID 24389: My Cloud OS 3: Add Users, Family and Friends.For FTP access with authentication it is necessary to have a User with an assigned password.My Cloud with firmware version 4.xx.xx FTP settings cannot be adjusted.My Cloud with firmware version 4.xx.xx all share are accessible from FTP.My Cloud with firmware version 4.xx.xx does not support Anonymous FTP login.My Cloud with firmware version 4.xx.xx includes VSFTP Version 2.3.5.My Cloud with firmware 2.xx.xx includes Pure - FTP Version 1.0.29. ![]() For assistance with updating My Cloud firmware, please refer to Answer ID 10440 How to update the firmware on a My Cloud device.Please ensure that My Cloud product firmware is up to date.Attach the 'ftp_dbg.log' file and the My Cloud System logs to the support caseįor connection errors please refer to Answer ID 22152: My Cloud: FTP Connection Failure. ![]()
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